Who can get help?

Everyone is entitled to an assessment of their needs to see if the Department can help. We concentrate our efforts on help that will keep people living independently for as long as possible - such as help when people first come out of hospital, or providing simple equipment that will make life easier - and long-term help for people with the most severe needs. To make sure that money is spent fairly, people's needs are assessed against national standards that are called 'eligibility criteria'.

• See our web pages Who can get help from Adult Services? for Hampshire's eligibility criteria
  

Assessment - what help do you need?

Everyone is entitled to an assessment of their needs to see if Hampshire County Council Adult Services Department can help. As a department our main emphasis is on providing help that will keep people living independently for as long as possible. Whether you have a long term impairment, have just come out of hospital or are struggling as a result of age or illness adult services may be able to help.  

There are several options available:

I find coping with daily activities difficult

If you, or the person you are caring for, coping with daily activities such as personal care or meal preparation difficult, please contact Adult Services. Trained advisors will discuss your situation. If it is identified that you require further support, you will be referred onto the appropriate care management team.

I need equipment or adaptations for my home

If you are finding difficulty managing in your current housing and feel that some equipment or adaptations will assist you may want to speak to an Occupational Therapist at OT Direct

I have difficulty hearing and/or seeing

If you have hearing loss or sight loss The Sensory Loss teams can carry out an assessment to identify the help you may need. Sensory staff can also provide training to help you find solutions to the everyday problems that arise and give information about the equipment available. For more information about the 3 categories they work with (sight, hearing and dual sensory loss) including contact details seeThe Sensory Loss Team web pages.

Additional information

• A carer's assessment of the help you need
• A financial assessment. Following your assessment, if the department provides care services for you a separate financial assessment will identify whether you are asked to make a contribution to the cost of your care or if it will be funded by Hampshire County Council. At this point you will also be given advice about the benefits for which you may be eligible.
• Help for people who live outside Hampshire (including people living in Portsmouth and Southampton)
• Help for people experiencing hardship